Support // Contact
Contact & Support
We read every message and aim to reply within 2 business days. Using the right subject line routes your request to the right queue and gets you a faster answer.
Last updated // September 30, 2026← Back to the studio console
How to Reach Us
- Render issues: email support with the subject line "Render Issue", the email you signed in with, the render time and the resolution tier.
- Refunds: email with the subject line "Refund Request" within 14 days of an unspent credit pack purchase.
- Data requests: email with the subject line "Data Request" to access, export or delete your account data.
- Unauthorized content: email with the subject line "Unauthorized Content" and proof you are the person depicted or their representative.
Support Email
Alors On Danse AI // Independent and fan-made. No affiliation with any artist, label or broadcast platform.